Chromebook FAQs

Damage or loss?

Students and families are responsible for district-owned technology that is issued to them, just as they are for other district-owned items such as textbooks, athletic equipment, or library books. 

Device Missing?

Please remind your child to report a missing device to the student’s teacher librarian (via email) as soon as it’s misplaced. We can try to help them locate it. After 24 hours, we will disable the device. 

Device Issue or Repair?

Visit our Remote Learning Resources page at and fill out the repair request form.  

Computer viruses?

Since Chromebook applications run through the browser and online, there is little concern that viruses will infect the devices software or hardware.


For security reasons, district-issued Chromebooks cannot connect to home printers. Please use a personal device or talk with your teacher if you need printed materials and you do not have access to a printer.

How are the devices identified?

District asset tags with bar codes are on each device, and each device has a serial number. Any ID stickers that are on the device when issued must stay on the device. No additional markings of any kind (stickers, engraving, permanent ink pen, tape, etc.) should be placed on the device at any time. Although the devices are issued to students, they are still district-owned property. 

Can I personalize my case?

You may add ribbons, keychains, and/or tape that helps identify your cover. Do not add anything that permanently alters your bag, such as marker, paint, sticker residue, etc. Please do not attach anything to the bag that could damage the Chromebook if pressure is applied (such as buttons or pins).